Terms of service

Terms of Service

Overview

This website is operated by Nova Island Shop. Throughout the site, the terms “we”, “us” and “our” refer to Nova Island Shop.

Nova Island Shop offers this website, including all information, tools, products and services available through this site, to you conditioned upon your acceptance of these Terms of Service.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service and any additional policies referenced on our website.

Please read these Terms carefully before using our website.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country or region, or that you have permission from your parent or legal guardian where required.

You may not use our products or services for any unlawful or unauthorized purpose.

You must not transmit viruses, malicious code, or otherwise attempt to interfere with the security or operation of our website.

2. Products and Services

We make reasonable efforts to display product descriptions, photographs, specifications and colors as accurately as possible.

However, colors and appearance may vary depending on your device or screen settings.

Certain products may be available exclusively online and may have limited quantities.

We reserve the right to modify or discontinue products or services, subject to applicable law.

3. Prices and Payments

Prices displayed on our website may change without notice.

The final price, currency, shipping charges, taxes and other applicable costs will be displayed during checkout where applicable.

We reserve the right to correct pricing, description or availability errors, including after an order has been submitted, subject to applicable consumer protection laws.

Payments are processed through the payment methods available at checkout.

4. Orders

We reserve the right to refuse, limit or cancel an order when reasonably necessary, including in cases of suspected fraud, payment issues, pricing errors, inventory problems or other legitimate circumstances.

If we cancel an order after payment has been collected, we will issue an appropriate refund.

You agree to provide accurate and complete billing, shipping and contact information when placing an order.

5. Shipping and Delivery

Shipping times displayed on our website are estimates unless expressly stated otherwise.

International orders may be fulfilled and shipped from different locations depending on product availability and our fulfillment partners.

Delivery times may be affected by customs processing, local postal services, carriers, weather, holidays or other circumstances outside our reasonable control.

Please review our Shipping Policy for additional information.

6. Returns and Refunds

Returns, exchanges and refunds are governed by our Return & Refund Policy, subject to any mandatory rights provided by applicable consumer law.

Please review that policy before making a purchase.

7. International Orders, Taxes and Customs

International orders may be subject to import duties, customs fees, taxes or other charges imposed by the destination country.

Where these charges are not collected during checkout, the customer may be responsible for them.

Customers are responsible for ensuring that products they order can legally be imported into their destination country.

Nothing in this section limits any rights or protections provided by applicable law.

8. Accuracy of Information

We make reasonable efforts to ensure that information on our website is accurate and current.

Occasionally, information may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, shipping charges, delivery times or availability.

We reserve the right to correct such errors and update information where appropriate.

9. Third-Party Services

Our store may use third-party providers for services including payment processing, order fulfillment, shipping, analytics and other business operations.

Your use of certain third-party services may also be subject to their respective terms and privacy practices.

We are not responsible for third-party websites that you independently access through external links on our website, except where applicable law provides otherwise.

10. Reviews, Feedback and User Content

If you submit reviews, comments, suggestions, photographs or other content to us, you confirm that you have the right to provide that content.

You must not submit unlawful, abusive, defamatory, misleading or infringing content.

Where permitted by law, you grant Nova Island Shop permission to use content voluntarily submitted for publication in connection with our store and services.

11. Intellectual Property

The content and branding of Nova Island Shop, including our logo, graphics, text and original website materials, may be protected by intellectual property laws.

You may not reproduce, distribute or commercially exploit our protected materials without permission, except where permitted by law.

Third-party trademarks and product materials remain the property of their respective owners.

12. Prohibited Uses

You may not use our website:

For unlawful or fraudulent activities.
To violate applicable laws or regulations.
To infringe intellectual property rights.
To transmit malicious software.
To collect personal information unlawfully.
To interfere with the security or operation of our website.
To engage in abusive, deceptive or harmful conduct.

We may restrict access to our services where reasonably necessary to address prohibited activity.

13. Disclaimer

We aim to provide accurate product information and reliable service.

To the fullest extent permitted by applicable law, Nova Island Shop does not guarantee that access to the website will always be uninterrupted or error-free.

Nothing in these Terms excludes warranties, guarantees or consumer rights that cannot legally be excluded.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Nova Island Shop will not be liable for indirect, incidental or consequential losses arising from use of our website or services.

Nothing in these Terms limits or excludes liability where doing so would be unlawful, including any mandatory consumer rights or other liability that cannot legally be excluded.

15. Privacy

Your personal information is handled in accordance with our Privacy Policy.

16. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be available on this page. Changes will apply from the date they are published, subject to applicable law.

17. Governing Law

These Terms are governed by the laws applicable to Nova Island Shop's business operations, without limiting any mandatory consumer protection rights that may apply to customers in their country or region.